In Brief: The Pandemic Unemployment Assistance program is not working as intended for self-employed family child care home providers. Many report being rejected for unemployment benefits (either partial or full) for a variety of reasons (e.g., working too many hours, not sufficient hour history, earning too much income, not earning enough income, and not looking for employment). Common themes across these providers include frustration navigating the system, inability to reach someone to speak with directly, unclear or incorrect reasons for rejections, and mounting concern about paying bills in the absence of unemployment benefits.
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